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Change the Organization of a Device

Sometimes you may need to reassign a device from one organization to another. Follow the steps below:

Step 1: Go to Assets

  • Navigate to the Asset tab from the left-hand menu.
  • If the device belongs to the parent organization, it will appear under both My Assets and All Assets.
  • If the device belongs to a sub-organization, you will find it under All Assets only.
Assets can be viewed under My Assets (for parent org) or All Assets (for both parent and sub-orgs).

Step 2: Select the Device

  • From the asset list, select the checkbox of the device whose organization you want to change.
  • Once selected, the Edit menu will become active.
Select the device from the asset list to enable edit options.

Step 3: Open Edit Options

  • Click on the Edit dropdown.
  • From the list of options, choose Change Organization.
Choose “Change Organization” from the Edit dropdown.

Step 4: Select New Organization

  • A dialog box will appear.
  • From the Organization dropdown, select the new organization you want to assign the device to.
  • Click Save to confirm.
Select the new organization and save the changes.

Step 5: Confirmation

  • Once saved, a success message will appear: Assets changes successfully.
  • The device will now show under the new organization.
Device successfully reassigned to the new organization.

The device has now been moved to the new organization.